Privacy Policy

We use personal information for purposes connected with providing and securing the services. The purposes may include the following:

• Creating, maintaining and administering your player account.
• Processing deposits, withdrawals, bets, account activity and other transactions.
• Confirming your identity, age, location and account ownership.
• Completing anti-fraud, anti-money-laundering, responsible gaming and other security checks.
• Detecting, preventing and investigating suspicious, unlawful, abusive or unauthorised activity.
• Providing customer support, responding to questions and resolving complaints or technical issues.
• Sending service messages about your account, transactions, security, changes to the website or other important information.
• Personalising or improving website features, performance and player experience.
• Understanding website traffic and usage through reports and aggregated analysis.
• Managing risks, enforcing applicable terms and protecting players, the business and other people.
• Meeting legal, regulatory, tax, accounting, court, law enforcement or other official requirements.
• Sending marketing communications where permitted and where you have provided the required consent or otherwise have a lawful basis to receive them.

We may combine information from different sources where this is reasonably necessary for one or more of these purposes. For example, account information may be considered together with device, transaction and verification information to protect an account or assess a payment. We do not use personal information for purposes that are incompatible with the reason it was collected without taking appropriate steps to provide information or obtain permission where required.

Marketing communications

If you have agreed to receive promotional communications, we may use your contact details to send information about products, features, offers or other marketing content. You can withdraw consent or opt out of marketing at any time by using an unsubscribe option in a message, changing the available communication settings in your account, or contacting us. Withdrawing marketing consent does not affect essential service messages, such as security notices, transaction updates or information needed to administer your account.

Sharing information

We may share relevant information with service providers that help operate the website and services. These providers may support hosting, identity and document verification, payment processing, fraud prevention, customer support, communications, analytics, security and technical maintenance. They may only use information to provide services to us or as otherwise permitted by their own legal obligations.

Information may also be disclosed where reasonably necessary to comply with legal or official requests, protect rights and safety, investigate suspected wrongdoing, enforce applicable terms, recover funds, or support a business change such as a transfer of services. We take reasonable steps to limit disclosures to information relevant to the purpose. Some service providers may process information in other countries. Where this occurs, appropriate safeguards are used where required.

Depending on the circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. These rights may include asking for access to your information, requesting correction of information that is inaccurate or incomplete, asking for deletion of information that is no longer needed, and withdrawing consent to marketing communications. You may also ask questions about how information is used or request an explanation of a privacy-related decision.

Making a data request

To exercise your privacy rights, please contact support@razedcasino.click. In your request, describe what you are asking for and provide enough information for us to identify your account and understand the request. We may need to verify your identity before providing information or making changes. This protects players from unauthorised requests and helps ensure that information is disclosed to the correct person.

• For access, ask for a copy or summary of the personal information associated with your account.
• For correction, identify the information that is inaccurate or incomplete and provide the correct details where appropriate.
• For deletion, tell us which information you want removed. Deletion may not be possible where records must be retained for legal, security, dispute or transaction purposes.
• To withdraw consent to marketing, state that you no longer wish to receive promotional communications. Essential account and service messages may still be sent.

We will review requests within a reasonable timeframe and respond in accordance with applicable requirements. If a request cannot be completed in full, we will explain the relevant reason where appropriate. We may retain a record of your request and our response to demonstrate that it was handled properly and to protect against misuse of the request process.

Changes to this policy

We may update this Privacy Policy when our services, technology, information practices or legal obligations change. The latest version will be made available on the website, together with the effective date where appropriate. If a change is important, we may provide additional notice through the website, your account or another suitable communication channel. You should review this page periodically so you understand how information is handled.

By continuing to use the website after an updated policy is published, you acknowledge the revised information practices to the extent permitted by applicable requirements. If you have questions about this Privacy Policy or want to exercise a privacy right, contact support@razedcasino.click.