Responsible Gaming

At Razed Casino, responsible gaming means keeping gambling enjoyable, controlled and within your means. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set clear boundaries before you play, understand the risks and take action if gambling stops feeling manageable.

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Gamble for entertainment, not income

Casino games involve chance, and outcomes are not guaranteed. You can lose money, sometimes quickly, and previous results do not influence future results. A win does not mean another win is more likely, and a loss does not mean that a win is due. No strategy can remove the inherent risk involved in gambling.

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Only gamble with money you can afford to lose after essential expenses have been paid. Never use money set aside for rent, mortgage payments, bills, food, education, savings or other important commitments. Do not borrow money, use credit to chase losses or sell personal possessions to fund gambling.

Set a spending budget before you begin and stop when that budget is reached.
Set a time limit and take regular breaks away from the screen.
Keep gambling separate from everyday spending and household finances.
Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
Remember that gambling is not a reliable way to earn money or improve your financial position.
Do not chase losses by increasing your stakes or continuing to play for longer.

A useful habit is to decide in advance how much time and money you are comfortable spending. Write your limits down and treat them as firm boundaries. If you reach either limit, finish your session. Taking a break can help you assess whether your gambling remains enjoyable and affordable.

Tools to help you stay in control

Razed Casino may provide account features designed to help players manage their gambling. Depending on the feature available to you, these may include deposit or spending limits, time reminders, activity information, cooling-off periods and account closure or self-exclusion options. These tools are intended to support informed decisions and should be used before gambling becomes difficult to manage.

Set limits before you play

Consider setting a daily, weekly or monthly limit that reflects your personal circumstances. Choose an amount that does not affect your ability to meet financial responsibilities. A limit should be based on your disposable entertainment budget, not on the amount you hope to win. If you are unsure what limit is appropriate, choosing not to gamble is the safest option.

Use breaks and cooling-off periods

If you feel distracted, frustrated or tempted to continue beyond your plan, stop playing and take a break. A cooling-off period can create useful distance from gambling and give you time to consider your choices. During a break, avoid opening gambling accounts elsewhere or finding other ways to continue playing.

Consider self-exclusion

Self-exclusion is a stronger restriction for people who want to stop gambling. It prevents access for an agreed period or until the relevant process has been completed, subject to the applicable account procedures. If you request self-exclusion, do not attempt to create another account or use another person's account. If you need help using an available account control, contact the customer support channel provided on the website.

Choose a limit or break period that reflects the level of control you need.
Confirm the setting and check that you understand when it takes effect.
Do not try to work around the restriction by using other accounts or payment methods.
Seek further support if the available tools do not feel sufficient.

Recognising when gambling may be causing harm

Gambling-related harm can affect finances, relationships, work, study, health and emotional wellbeing. It can develop gradually, and you do not need to wait for a serious crisis before asking for help. Being honest about your gambling is an important first step.

You may want to pause and seek support if you notice that you are gambling more often, spending more than planned, increasing your stakes, hiding your activity or feeling unable to stop. Other warning signs can include chasing losses, thinking about gambling throughout the day, missing work or social commitments, arguing with family or friends, borrowing money, selling possessions or feeling anxious, guilty, irritable or low after gambling.

You gamble longer or spend more than you intended.
You try to win back money you have lost.
You keep gambling despite financial, personal or relationship problems.
You feel restless or uncomfortable when you try to cut down.
You conceal gambling or give misleading information about it.
You rely on others to cover expenses because of gambling.
You use gambling to escape stress, sadness or other difficult feelings.
You have tried to stop or cut down but have not been able to do so.

If any of these signs apply to you, stop gambling and consider activating a break, limit or self-exclusion option. Speak openly with someone you trust and seek professional assistance. Support can help you understand what is happening, make a plan and address financial or emotional consequences.

Protecting young people and other vulnerable people

Gambling is for adults who meet the applicable age requirements. Minors must not access or use gambling services. Keep your account credentials, devices and payment methods secure, and do not allow another person to use your account. Use appropriate device settings and supervision to reduce the risk of unauthorised access by children.

You should also consider whether gambling is appropriate for you if you are experiencing financial difficulty, mental health concerns, alcohol or substance-related issues, or pressure from other people. Gambling may be especially risky when used as a response to stress or emotional distress. Taking a complete break and seeking independent support may be more suitable than trying to manage play through limits alone.

Account information should be accurate and kept up to date. If your circumstances change or you believe your gambling is becoming harmful, contact the available support team and ask about the restrictions or assistance that may be available. We may also take steps to promote safer gambling and protect the integrity of the service.

Getting help and making a safer choice

If gambling is affecting you or someone close to you, help is available in Australia through gambling support services, health professionals and community organisations. Look for a service that provides confidential advice about gambling, financial concerns, relationships and mental wellbeing. You can also speak with your general practitioner or another qualified health professional.

If you are in immediate danger, feel unable to keep yourself safe or are experiencing a mental health emergency, contact emergency services or an appropriate crisis support service in Australia. If gambling has created urgent financial problems, consider speaking with a qualified financial counsellor before taking out credit or making further payments.

Taking a break is a positive decision, not a failure. You can close the website, remove gambling applications, block promotional messages, hand control of finances to a trusted person where appropriate and avoid situations that encourage gambling. Small practical steps can make it easier to regain control.

For questions about responsible gaming features on your Razed Casino account, use the customer support option available through the website. Our team can explain the account tools and relevant procedures in general terms. Remember that no tool replaces personal judgement or professional help. The safest approach is to gamble only when it is affordable, planned and enjoyable, and to stop whenever it no longer meets those conditions.